Susan

Susan

Sunday, March 6, 2011

Reflective Blog #8


My initial philosophy was based on the experience of being a software trainer for the past 4 years. The class has broadened my concept of what my job entails.  My class projects have reflected what I do day by day in my current job. As the manager of my work group, I have the task of being forward thinking. I’m lucky to work with other technology trainers who have experience and are forward thinking also. We work in a true team environment and I have found some tools we can use to enhance our department such as blogs and wikis.  We are always striving to become more efficient and better serve our districts employees.
As a result of this and other classes I have been taking in the department, I have been improving our software classes. I think one aha moment for me was to provide examples of the kind of files and scenarios the employees are exposed to in their jobs. Historically our department has purchased prepared tutorials on Microsoft Office that were based on a business model.  Our department is in the process of replacing those examples with ones from education. Another improvement is the addition of relevant practice activities after all trainings. In the past we only had practice activities for select classes. We are also in the process of developing distance professional development training for our employees. Many of the technologies in the class will be helpful when developing those training classes. The class also reminded me to always challenge our students to use those higher level thinking skills described in Bloom’s Taxonomy.

Reflective Blog #7


I have been a technology instructor in one form or another for the past 13 years in a face to face format. I enjoy distance learning and want to bring this to my department. My department of 4 software trainers services the entire Dallas County Community College District composed of 7 separate campuses and three service or business centers.  In our classes we get a mix of computer literate and not so literate students who often have to travel to other campuses for the training. I have always been aware the more literate students are held back by the students who have trouble moving a mouse. These students would benefit from online training.
The learning objective I developed is part of a project I am trying to instigate at work so those more computer literate employees can take the training at their own pace from their desktops.  GroupWise is the district’s default email program and our employees benefit from learning how to more effectively use the software.  Our district already uses a rich LMS with supplemental programs such as the integrated instant messaging program, Pronto. Since these technologies are already implemented and supported by the district, I felt comfortable using them. In my department, we use Captivate to product online tutorials and I find it user friendly. Our department has also started producing these tutorials for other departments we support and have found wide acceptance and appreciation of the format.
I can better see the big picture now, and feel comfortable instituting these initiatives in my department. I am very excited and see substantial benefits to my college district by using these online technologies. They would also serve as a model for online instructors to help them see the possibilities.